Information We Collect 

a. Personal Information:

• Contact Details: Name, phone number, email address.
• Vehicle Information: Make, model, year, condition, and other relevant details.
• Other Information: Any additional information you provide when requesting a quote or contacting us.

b. Usage Data:

• Technical Data: IP address, browser type, operating system, and device information.
• Behavioral Data: Pages visited, time spent on pages, and navigation patterns.

c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To process and manage car removal requests, provide quotes, and communicate with you.
• Site Improvement: To analyze usage trends and improve our Site’s functionality.
• Customer Support: To address your inquiries, provide assistance, and respond to feedback.
• Marketing: To send you updates, promotions, and offers (only if you have opted in).

3. How We Share Your Information

We may share your information under the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our Site or providing our services, such as payment processors or marketing platforms.
• Legal Compliance: To comply with legal obligations, enforce our terms, or respond to legal requests.
• Business Transfers: In connection with a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method can be guaranteed as 100% secure. We strive to use commercially acceptable means to protect your data but cannot ensure its absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access and Correction: Request access to or correction of your personal data.
• Opt-Out: Unsubscribe from marketing communications by following the instructions provided in those emails.
• Data Deletion: Request the deletion of your personal information, subject to legal exceptions.

To exercise these rights, please contact us using the details provided below.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. We do not control and are not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of any such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

360Pro Car Removals
Email: [email protected]
Phone: 0800 360 776
Address: Hamilton ,  New Zealand

By using our Site, you acknowledge that you have read and understood this Privacy Policy.